Service: Get The Attention You Deserve. Every Day.
In material handling, uptime is critical.
Experience and information are the critical components in making fast, accurate repairs that keep your business up and running. Associated’s team of highly experienced customer service representatives, factory trained and certified technicians, and field and fleet support personnel closely tracks service information so they can effectively manage the day to day and long term aspects of all the lift truck products and services you receive from us.
At Associated, we know service is the root cause for why our customers hire us again each and every day. We take immense pride in how we partner with them, and do whatever it takes for them to be successful. And we will do the same for your business.
We understand that when you need service, you need it done right and you need it done now. Our team of service professionals are able to address most problems soon after you contact us and will have you moving product at full capacity in no time. Our fully equipped field service vans feature the latest diagnostic equipment so we can you answers as quickly as possible, and provide on-site solutions as needed.
With our On Call Service, we provide service for all brands of lift truck and material handling equipment.
The Associated Comprehensive Aftermarket service program includes:
- Certified technicians
- On-site response time of just over 2 hours
- On-site diagnostics and repair
- Customer care representative assists in cost reduction and operator training
- Detailed reporting of lift truck service history
- Comprehensive technical solution manuals
- OEM and aftermarket parts selection
- On-site Energy Efficiency Audits
- Technical Audits
- Breakdown service and repair for all manufacturers of material handling equipment
- Repair estimates
- Service history cost analysis
- Shop capabilities including total equipment overhaul, equipment evaluation and repair, component rebuild exchanges
Call 1-800-755-7201 for 24 hour, after hours service.
To learn more about our service programs or to request service,
click on the links below.
For more information about our service department, please contact us today.