Forklift service is an important piece of your storage facility operational strategy. For both routine maintenance and unscheduled repairs, it’s important to have reliable, knowledgeable specialists ready to dispatch when they are required.

Finding a suitable strategic partner for your service needs can play a crucial role in staying on top of your commitments and enabling your organization to run at maximum efficiency. Here are a few things you should consider when choosing a forklift maintenance company:

• Capability and coverage: the majority of local service companies have only a few technicians and have a single location. This single-threaded approach is an issue when setting up urgent service visits since small organizations have fewer techs and less flexibility in their schedules. Furthermore, if you have several facilities spanning a state or service area, you may be subject to much longer dispatch times or perhaps require more than one maintenance partner. Associated maintains maintenance operations across much of the Midwest. We employ over 200 technicians, and our standard dispatch to arrival time is among the industry’s best.
• Unified maintenance: warehouses and DCs typically have many maintenance requirements beyond lift trucks. Overhead doors, dock levelers, conveyors, AS/RS systems and many other systems need both routine and emergency service. Having one partner that is capable of maintaining all of your systems is not just convenient, it can save you a lot of time and money when you add all of your equipment to a planned maintenance routine.
• Skilled technicians: across the industry, there are many levels of training and experience when it comes to technicians . It’s vital to have capable technicians if you want service done right on the first visit, particularly if you maintain several brands of lift trucks. Associated has one of the most skilled technical teams in the material handling industry that can service Raymond equipment and almost all other manufacturers. Associated’s training programs are among the finest in the industry, and we actually offer industry technician training at our locations in Minnesota, Illinois, and Indiana.
• Forklift Parts: offering over 4,000 parts in inventory and access to over 100,000 more, we feature one of the largest parts operations in the Midwest. No matter what brand of part you’re looking for, we can supply the components you need when you need them most. In addition, our parts consignment program can ensure that your mechanics have parts instantly available when needed.
• Speed and efficiency: Associated technicians arrive on site ready to get you back up and running. Our fully outfitted service trucks have all the tools and common parts required for most jobs so that we don’t need additional site visits or part deliveries. Between our lightning fast arrival times and our ability to resolve issues quickly, we can many times reduce your downtime by a day or longer versus other lift truck repair providers.
• Warehouse systems integration: using Raymond’s iTrack, your team members can ask for urgent repair from any vendor via our web interface. They also have the ability to review maintenance logs and schedules, service history and expenses, equipment availability and planned maintenance. Best of all, Associated can give you one monthly bill for all of your equipment maintenance so that you can readily keep track of and control costs.

Forklift Service Near Me

Having a forklift out of service can initiate costly and significant delays and expedited service is essential to maintaining performance. Whether you need urgent lift truck repair, common maintenance or a scheduled maintenance program, Associated has what you need. Call us today!

The Associated Chicago service area includes Chicago, Aurora, Joliet, Naperville, Rockford, Springfield, Elgin, Peoria, Champaign, Waukegan, Cicero, Bloomington, Schaumburg, Evanston, Arlington Heights, Bolingbrook, Decatur, Skokie, Palatine, Des Plaines, Orland Park, Oak Lawn, Berwyn, Mount Prospect, Tinley Park, Wheaton, Normal, Oak Park, Hoffman Estates, Downers Grove, Glenview, Plainfield, Elmhurst, Lombard and all surrounding areas.

Associated | Chicago Forklift Dealer

133 N Swift Rd
Addison, IL 60101
(630) 588-8800