Forklift maintenance is a crucial consideration in your storage facility or distribution center operational strategy. For both pre-planned maintenance and unanticipated repairs, it’s important to have reliable, highly skilled specialists ready to dispatch when they are required.

Selecting an appropriate business partner for your maintenance needs can play a crucial role in staying on schedule and keeping your operation running at maximum productivity. When selecting a lift truck maintenance partner, here are a few things you should think about:

• Capability and coverage: many “mom and pop” service companies employ only a few service techs and operate out of a single location. This is often a problem when requesting emergency service calls since small organizations have fewer techs and less flexibility in their schedules. Additionally, if you have multiple locations throughout a state or service area, you may be subject to much longer dispatch times or perhaps require multiple service companies. Associated maintains locations across most of the Midwest. We feature a team of more than 200 experts, and our mean arrival time is among the industry’s best.
• Single source service: distribution centers and warehouses have highly variable maintenance needs. Dock levelers, dock doors, automated storage systems, conveyors and many other systems need work from time to time. Having one partner that can service all of your systems is not only efficient, it can save you a lot of time and money when you add all of your equipment to a planned maintenance routine.
• Technical expertise: let’s face it, not all technicians have the same level of training or experience . It’s vital to have capable technicians if you want service done right on the first visit, particularly if you maintain several brands of lift trucks. Associated has some of the most highly trained technicians in the industry that can service not only Raymond, but almost any manufacturer or material handling equipment type available. Associated’s training programs are among the most advanced in the industry, and we actually offer industry technician training at our locations in Indiana, Minnesota and Illinois.
• Forklift Parts: offering over 4,000 parts in inventory and availability of more than 100,000 more, we have one of the largest material handling equipment parts departments in the region. Whether you’re looking for Raymond, Toyota, Hyster, Crown, or any other brand, we can supply the components you need when you need them most. In addition, our parts consignment program can make sure that your mechanics have parts at their fingertips whenever required.
• Speed and efficiency: Our technicians arrive on site ready to get you back up and running. Our thoroughly outfitted service trucks carry all the tools and common parts needed for most maintenance and repair tasks so that we don’t need additional dispatches or part deliveries. Between our short dispatch intervals and our rapid troubleshooting abilities, we can often reduce your downtime by a day or longer in contrast to other forklift repair services.
• Warehouse integration: with Raymond’s iTrack, your team members can ask for urgent maintenance from any vendor through our web interface. You also have the ability to monitor maintenance schedules and logs, service costs and history, equipment up time and scheduled maintenance. Best of all, we can give you a single bill for all of your equipment maintenance so that you can readily review and manage expenses.

Forklift Service Near Me

Having a forklift out of service can lay waste to your production schedule and expedited service is essential to maintaining performance. Whether you need urgent forklift service, common maintenance or a planned maintenance contract, Associated has what you need. Get in touch with us today!

The Associated Des Moines service area includes Des Moines, Cedar Rapids, Davenport, Sioux City, Iowa City, Waterloo, Ames, West Des Moines, Council Bluffs, Ankeny, Dubuque, Urbandale, Cedar Falls, Marion, Bettendorf, Mason City and all surrounding areas.

Associated | Des Moines Forklift Dealer

4421 NW Urbandale Dr
Urbandale, IA 50322
(515) 964-0162